TAX
Tax is the means by which governments raise revenue to pay for public services. Government revenues from taxation are generally used to pay for things such public hospitals, schools and universities, defence and other important aspects of daily life.
A direct tax is collected by a government from the person on whom it is imposed (e.g., income tax, corporate tax).
An indirect tax is collected for a government by an intermediary (e.g. a retail store) from the person that ultimately pays the tax (e.g., VAT, Sales Tax).
As per global best practice, the UAE is exploring other tax options as well. However, these are still being analysed and it is unlikely that they will be introduced in the near future. The UAE is not currently considering personal income taxes, however.
Our analysis suggests that it will help the country strengthen its economy by diversifying revenues away from oil and will allow us to fund many public services. This is a sign of a maturing economy.
The FTA website includes guides, public clarifications and other references that aim at assisting persons with a better understanding of UAE tax legislation.
The FTA provides information and education to businesses to help them with their tax implementation. The government will not pay for businesses to buy new technologies or hire tax specialists and accountants. That is the responsibility of each business.
Everyone is urged to fully comply with their VAT obligations.
Administrative penalties for violations have been issued by Cabinet Decision No. (40) of 2017 and can be found under the Legislation section on the FTA website.
Value Added TAX
Value Added Tax (or VAT) is an indirect tax. Occasionally you might also see it referred to as a type of general consumption tax. In a country that has a VAT, it is imposed on most supplies of goods and services that are bought and sold.
VAT is one of the most common types of consumption tax found around the world. Over 150 countries have implemented VAT (or its equivalent, Goods and Services Tax), including all 29 European Union members, Canada, New Zealand, Australia, Singapore, and Malaysia.
VAT is charged at each step of the 'supply chain'. Ultimate consumers generally bear the VAT cost while Businesses collect and account for the tax, in a way acting as a tax collector on behalf of the government.
A business pays the government the tax that it collects from the customers while it may also receive a refund from the government on tax that it has paid to its suppliers. The net result is that tax receipts to the government reflect the 'value add' throughout the supply chain.
A sales tax is also a consumption tax, just like VAT. For the general public, there may be no observable difference between how the two types of taxes work, but there are some key differences. In many countries, sales taxes are only imposed on transactions involving goods. In addition, sales tax is only imposed on the final sale to the consumer. This contrasts with VAT which is imposed on goods and services and is charged throughout the supply chain, including on the final sale. VAT is also imposed on imports of goods and services so as to ensure that a level playing field is maintained for domestic providers of those same goods and services.
Many countries prefer a VAT over sales taxes for a range of reasons. Importantly, VAT is considered a more sophisticated approach to taxation as it makes businesses serve as tax collectors on behalf of the government and cuts down on misreporting and tax evasion.
The UAE is part of a group of countries that are closely connected through The Economic Agreement Between the GCC States and "The GCC Customs Union. The GCC group of nations has historically worked together in designing and implementing new public policies as such a collaborative approach is best for the region.
The UAE is part of a group of countries that are closely connected through The Economic Agreement Between the GCC States and "The GCC Customs Union. The GCC group of nations has historically worked together in designing and implementing new public policies as such a collaborative approach is best for the region.
The standard rate of VAT in the UAE is 5%.
Businesses are responsible for carefully documenting their business income and costs and associated VAT charges. Registered businesses and traders charge VAT to all of their customers at the prevailing rate and incur VAT on goods/services that they buy from suppliers. The difference between these sums is reclaimed or paid to the government.
VAT, as a general consumption tax, is applied at 5% to all transactions of goods and services unless specifically exempt in Article 46 of the Federal Decree-Law No. (8) of 2017 on Value Added Tax or subject to a rate of 0% as per Article 45 of the Federal Decree-Law.
Any person is able to object to a decision of the Federal Tax Authority.
As a first step, the person shall request the FTA to reconsider its decision. Such request of reconsideration has to be made within 20 business days from the date the person was notified of the original decision of the FTA, and the FTA will have 20 business days from receipt of such application to provide its revised decision.
If the person is not satisfied with the revised decision of the FTA, they will be able to object to the Tax Disputes Resolution Committee which will be set up for these purposes.
Objections to the Committee will need to be submitted within 20 business days from the date the person was notified of the FTA's revised decision, and the person must pay all taxes and penalties subject to the objection before.
Objecting to the Committee. The Committee will typically be required to give its decision regarding the objection within 20 business days from its receipt.
As a final step, if the person is not satisfied with the decision of the Committee, the person may challenge their decision before the competent court. The appeal must be made within 20 business days from the date of the appellant being notified of the Committee's decision.
Log into the FTA e-Services portal via E-SERVICES go to EDIT on the VAT section and enter your Customs Registration Number. This will automatically update your records.
If you have been allocated a "Provisional TRN" and this has been communicated to you by email, you will receive the Tax Registration Certificate after the FTA has fully reviewed your application.
A residential building is a building or part thereof that is intended and designed for occupation by individuals, and mainly includes buildings that can be occupied by any person as the main place of residence.
It does not include:
Any place that is not a building fixed to the ground and can be moved without being damaged.
Any building that is used as a hotel, motel, bed and breakfast establishment, hospital, or the like.
A serviced apartment for which services in addition to the supply of accommodation are provided.
Any building constructed or converted without lawful authority.
A commercial building is any building or part thereof that is not a residential building. Examples would be offices, warehouses, hotels, shops, etc.
A supply of real estate may include the sale, lease or giving the right in any real estate.
The first supply of a new residential building within the first three years of it being constructed is zero-rated. All subsequent supplies are exempt, even if within the first three years.
All supplies of commercial properties are subject to VAT at 5%, and this includes all buildings or parts thereof that are not residential buildings.
The owners of residential buildings who only make exempt supplies do not have to register for VAT if they do not have any taxable business activities. Where owners have taxable business activities, they should consider their obligations further.
The owner of any building that is not residential, will have to register if the value of the supplies over the preceding 12 months exceeds AED 375,000 or it is expected that they will exceed AED 375,000 over the coming 30 days.
An owner of a residential building is not able to recover VAT in respect of expenses related to the exempt supply of the residential building.
An owner of a commercial building is generally able to recover VAT in respect of expenses related to the supply of the commercial building.
The rent or sale of a residential part of the building shall be treated as zero-rated or exempt, depending on whether this is the first supply within the first three years of completion of construction or a subsequent supply.
The rent or sale of a commercial part of the building shall be treated as subject to VAT at 5%.
Tax that cannot be directly attributed to exempt supplies or taxable supplies should be apportioned, and only the portion relating to the taxable supplies (at 0% and 5%) may be recovered.
The rent of a residential building will generally be exempt from VAT.
The rent of a commercial building will be subject to VAT at 5%
VAT on Business
A business must register for VAT if its taxable supplies and imports exceed the mandatory registration threshold of AED 375,000.
Furthermore, a business may choose to register for VAT voluntarily if its supplies and imports are less than the mandatory registration threshold, but exceed the voluntary registration threshold of AED 187,500.
Similarly, a business may register voluntarily if its expenses exceed the voluntary registration threshold. This latter opportunity to register voluntarily is designed to enable start-up businesses with no turnover to register for VAT.
VAT-registered businesses generally: must charge VAT on taxable goods or services they supply;
may reclaim any VAT they have paid on business-related goods or services;
keep a range of VAT-related business records (e.g. Tax invoices);
report their taxable supplies and purchases in periodic VAT returns.
Businesses will need to meet certain requirements to fulfil their tax obligations. To fully comply with VAT, businesses will need to consider the VAT impact on their core operations, financial management and book-keeping, technology, and perhaps even their human resource mix (e.g., accountants and tax advisors). It is essential that businesses try to understand the implications of VAT and make every effort to align their business model to government reporting and compliance requirements.
A Person required to register for VAT needs to submit a registration application to the FTA within 30 days of being required to register.
Registration applications shall be submitted via the e-Services Portal on the FTA website
Taxable Persons must file VAT returns with the FTA on a regular basis, within 28 days of the end of the Tax Period.
The Tax returns shall be filed online using e-Services.
Businesses are required to keep records which will enable the Federal Tax Authority to identify the details of the business activities and review transactions. The documents which are required and the time period for keeping them are prescribed in Federal Law no. (7) of 2017 on Federal Tax procedures and Cabinet Decision No. (36) of 2017 on the Executive Regulation of the Federal Law No. (7) of 2017 on Tax Procedures.
Any taxable person must retain VAT invoices issued and received for a minimum of 5 years.
The place of supply will determine whether a supply is made within the UAE (in which case the UAE VAT legislation will apply), or outside the UAE for VAT purposes.
For a supply of goods, the place of supply should be the location of goods when the supply takes place with special rules for certain categories of supplies (e.g. water and energy, cross-border supplies).
For the supply of services, the place of supply should generally be where the supplier is established with special rules for certain categories of supplies (e.g. for the supply of catering services, the place of supply shall be where the services are actually performed).
No. VAT is payable in addition to applicable customs duties. VAT is computed on the value that includes the customs duties.
The VAT treatment of real estate will depend on whether it is a commercial or residential property.
Supplies (including sales or leases) of commercial properties will be taxable at the standard VAT rate (i.e 5%).
On the other hand, supplies of residential properties will generally be exempt from VAT. This will ensure that VAT would not constitute an irrecoverable cost to persons who buy their own properties. In order to ensure that real estate developers can recover VAT on construction of residential properties, the first supply of residential properties (through sale or lease) within 3 years from their completion will be zero-rated.
VAT will be charged at 0% in respect of the following main categories of supplies:
Exports of goods and services to outside the GCC;
International transportation, and related supplies;
Supplies of certain sea, air and land means of transport (such as aircraft and ships);
Certain investment grade precious metals (e.g. gold, silver, of 99% purity);
Newly constructed residential properties, that are supplied for the first time within 3 years of their construction;
Supply of certain education services, and supply of relevant goods and services;
Supply of certain healthcare services, and supply of relevant goods and services.
The following categories of supplies will be exempt from VAT:
The supply of some financial services;
Residential properties (excluding the first supply of newly constructed residential property which qualifies for the zero-rating treatment);
Bare land; and Local passenger transport.
Businesses that satisfy certain requirements covered under the Legislation (such as being resident in the UAE and being related/associated parties) will be able to register as a VAT group. VAT grouping would generally simplify accounting for VAT.
VAT registered businesses will be able to reduce their output tax liability by the amount of VAT that relates to bad debt which has been written off by the VAT registered business. The legislation includes the conditions and limitations concerning the use of this relief.
To avoid double taxation where second hand goods are acquired by a registered person from an unregistered person for the purpose of resale, the VAT-registered person will be able to account for VAT on sales of second hand goods with reference to the difference between the purchase price of the goods and the sale price of the goods (that is, the profit margin). The VAT which must be accounted for by the registered person will be included in the profit margin. Further details of the conditions to be met in order to apply this mechanism can be found in the Executive Regulations of the Federal Decree-Law No.(8) of 2017 on Value Added Tax.
Where a VAT registered person incurs input tax on its business expenses, this input tax can be recovered in full if it relates to a taxable supply made, or intended to be made, by the registered person. In contrast, where the expense relates to a non-taxable supply (e.g. exempt supplies), the registered person may not recover the input tax paid.
In certain situations, an expense may relate to both taxable and non-taxable supplies made by the registered person (such as activities of the banking sector). In these circumstances, the registered person would need to apportion input tax between the taxable and non-taxable supplies.
Businesses will be expected to use input tax (ratio of recoverable input tax to total input tax incurred) as a basis for apportionment in the first instance although there will be the facility to use other methods where they are fair and agreed with the Federal Tax Authority.
Penalties will be imposed in cases of non-compliance with tax legislation.
Examples of actions and omissions that may trigger penalties include:
A person failing to register when required to do so;
A person failing to submit a tax return or to make a payment within the required period;
A person failing to keep the records required under the issued tax legislation;
Tax evasion offences where a person performs a deliberate act or omission with the intention of violating the provisions of the issued tax legislation.
No special rules are planned for small or medium sized enterprises. However, the FTA is providing through its website material and resources for these entities to assist them with their enquiries.
There are special rules that deal with various situations that may arise in respect of supplies that span the introduction of VAT. For example:
Where a payment is received in respect of a supply of goods before the introduction of VAT but the goods are actually delivered after the introduction of VAT, this means that VAT will have to be charged on such supplies. Likewise, special rules apply with regards to supplies of services spanning the introduction of VAT.
Where a contract is concluded prior to the introduction of VAT in respect of a supply which is wholly or partly made after the introduction of VAT, and the contract does not contain clauses relating to the VAT treatment of the supply, then consideration for the supply is treated as inclusive of VAT. There are, however, special provisions that allow suppliers to charge VAT in situations where the recipient is able to recover the VAT even if there is no VAT clause in the contract.
Generally, insurance (vehicle, medical, etc) is taxable. Life insurance, however, is an exempt service.
Fee based financial services are subject to VAT while margin based products are exempt.
Islamic finance products are consistent with the principles of sharia and therefore often operate differently from financial products that are common internationally.
To ensure that there are no inconsistencies between the VAT treatment of standard financial services and Islamic finance products, the treatment of Islamic finance products is aligned with the treatment of similar standard financial services.
Scheme has been introduced to allow UAE nationals to reclaim VAT paid on goods and services relating to constructing new residences which will be privately used by the person and his family. This will allow the recovery of VAT incurred on such expenses including contractor's services and building material.
Refunds will be made after the receipt of the application and subject to verification checks, with a particular focus on avoiding fraud.
In the course of its interaction with taxpayers, the FTA may provide its views on various matters in the law. Taxpayers may choose to challenge these views. It should be noted that penalties may be imposed on taxpayers who are found to violate any tax laws and regulations.
A registered taxable person must issue a valid VAT invoice for its taxable supplies. To be considered as a valid VAT invoice, the document must include certain particulars as mentioned in the legislation. In certain situations the supplier may be able to issue a simplified VAT invoice. The conditions for the VAT invoice and the simplified VAT invoice are mentioned in the legislation.
VAT on expenses that were incurred by a business can be deducted in the following circumstances:
The business must be a taxable person.
VAT should have been charged correctly (i.e. unduly charged VAT is not recoverable).
The business must hold documentation showing the VAT paid (e.g. valid tax invoice).
The goods or services acquired are used or intended to be used for making taxable supplies.
VAT input tax refund can be claimed only on the amount paid or intended to be paid before the expiration of 6 months after the agreed date for the payment of the supply.
Non-residents that make taxable supplies in the UAE will be required to register for VAT unless there is any other UAE resident person who is responsible for accounting for VAT on these supplies.
VAT is due on the goods and services purchased from abroad.
In case the recipient in the State is a registered person with the Federal Tax Authority for VAT purposes, VAT would be due on that import using a reverse charge mechanism.
In case the recipient in the State is a non-registered person for VAT purposes, VAT would need to be paid before the goods are released to the person.
Supplies made by government entities will typically be subject to VAT. This will ensure that government entities are not unfairly advantaged as compared to private businesses.
Certain supplies made by government entities will, however, be excluded from the scope of VAT if they are not in competition with the private sector or where the entity is the sole provider of such supplies. It is likely that certain government entities will be entitled to VAT refunds.
For the supplies provided for government entities, the treatment of such supplies shall depend on the same supply and not on the recipient of the supply. Therefore, if the supply is subject to the standard rate, the treatment would remain the same even if it is provided to a government entity.
Businesses will need to complete additional information on their VAT returns to report revenues earned in each Emirate.
Further detail on this can be found in the Executive Regulation of the Federal Decree-Law No. (8) of 2017 on Value Added Tax.
No. Imported goods may be exempt from customs duties but still be subject to VAT.
Yes, the invoice should be issued on the date the goods are collected in person by the tourist at a physical store, and the Tax Free Tag issued and attached to it on the same day. If the tourist pays online, the invoice must clearly state that it is an advance / deposit / booking fee and when collecting the goods the actual sales invoice is issued on the day. Otherwise it is not possible to purchase online and claim tax free refunds.
VAT for Tourists and Visitors
Purchase of goods and services by tourists in the UAE will be subject to VAT. However, tourists will be eligible to reclaim the VAT incurred on their purchase of goods under the Tax Refunds for Tourists Scheme subject too meeting certain conditions.
Yes. Further details are available in the VAT refund for business visitors user guide.
All Federal Tax Laws, Executive Regulations and Cabinet Decisions are published under the "Legislation" section on the FTA website.
As per global best practice, the UAE is exploring other tax options as well. However, these are still being analyzed and it is unlikely that they will be introduced in the near future. The UAE is not currently considering personal income taxes, however.
Validation will be available 24/7 and refund desks will be open at major airports 24/7.
You can find a list of cash refund points on planetpayment.ae. Planet will process credit or debit card refunds.
No. Only the owner of the passport/GCC ID under which the Tax Free Tag is registered is entitled to validate them and collect the refund.
No, but goods and original packaging will have to be available for inspection to confirm that the goods are newly purchased.
The physical Tax Free Tag must be attached to the invoice at the point of exit (validation).
During validation the tourist will be asked to enter their card details. Refunds can be made to Visa, MasterCard, Amex and Union Pay.
The tourist can have the refund paid to their credit or debit card or where available collect the refund in cash from a Planet cash refund agent. A tourist may also be able to claim the refund via e-vouchers at exit points where cash is not available. When validating a Tax Free Tag the tourist will choose their preferred refund method. A list of cash refund points can be found on the Planet website.
The tourist can track their refund by scanning the QR code on the Tax Free Tag using their smartphone, and this will take them to a unique website link that will show the refund status.
Look for stores displaying the Planet Tax Free and FTA logo, or ask in store.
The validation point will begin accepting Tax Free Tags from 6 hours before the tourist's scheduled departure time.
The minimum purchase amount is AED 250 per Tax Free Tag. This can be made up of more than one purchase within the same store group on the same day.
The refund is 85% of the VAT minus 4.80 AED per Tax Free Tag.
The tourist must export the goods and have the Tax Free Tag validated within 3 months of purchase otherwise a tax free refund is not possible.
The tourist can return to the UAE with the goods and obtain validation on their departure within 3 months from the date of purchase. Goods must not be consumed or partly consumed when requesting validation, and must be available for inspection.
No, however they should be for personal use or gifts. Purchases may be subject to increased checks if it is suspected that these goods are not for personal use.
No
Yes
The tourist must keep the Tax Free Tag attached to the invoice until their day of departure. On departure, the tourist must present their Tax Free Tag to a member of Planet staff or go to a Planet self-serve kiosk to have the Tax Free Tag digitally validated before checking in their luggage and going through security. At the end of the process, the tourist can choose whether they want a credit/debit card or cash refund.
The refund will appear in the currency of the card.
After validation, the tourist presents their passport/ GCC ID and Tax Free Tags to a Cash Refund Agent. Planet staff will be able to direct the tourist to the nearest cash agent.
Goods must be available for inspection at the validation point. The validation point will be before check in, luggage drop-off and security. The goods must be accompanied by the tourist when leaving the UAE so if they are shipped via courier they are not eligible goods under this scheme.
The Tax Free Tag must be validated at departure or no refund can be made. However, a tourist can provide card details later to obtain the refund once goods have been validated if they didn't have time to get a refund.
Validation is the confirmation that the goods have been exported and the VAT can be reclaimed for these purchases. This is done by Planet at the point of exit (either by the staff, or by self-serve kiosks) before the tourist checks in their luggage and goes through security. There may also be additional checks required after security.
Planet Validation points will be before check in and are branded Planet Tax Free. Initially these will be in Abu Dhabi, Dubai and Sharjah International Airports. The validation points will be open 24/7.
These will be followed by other validation points including Dubai Al Maktoum airport, Al Ain airport, Ras Al Khaimah airport, Port Zayed, Port Rashid, Al Ghuwaifat land border, Al Ain land border and Hatta land border.
No, only eligible goods can receive a Tax Free Tag for refund.
No
Overseas Tourists are eligible for this type of refund. In the law, a tourist is defined as any natural person who is not resident in any of the Implementing States and who is not a crew member on a flight or aircraft leaving an Implementing State. Please note that currently, all GCC countries are considered as Non-Implementing States of the GCC VAT Treaty and therefore visitors from the other GCC states will be able to claim VAT refunds on their UAE shopping. This is subject to change in the future. Please note the tourist should be 18 years old or over to be eligible to claim a refund.
The invoice must be attached to the Tax Free Tag and presented at the airport as part of the refund process. If not, the tourist will not receive their tax free refund at the exit point. Invoice wallets will be handed to tourists at the stores to keep their Tax Free Tag purchases organised.
The person requesting the refund must be the person whose name and passport number is recorded in the Tax Free Tag transaction. The return of goods is allowed before the Tax Free Tag has been validated at the point of exit (the merchant will have to void the Tax Free Tag following Planet's procedures). Returns are not allowed after the tourist has validated the Tax Free Tag at the point of exit from the UAE.
Returns are allowed before the Tax Free Tag has been validated at the point of exit (the merchant will have to void the Tax Free Tag following Planet's procedures). Returns are not allowed after the tourist has validated the Tax Free Tag at the point of exit from the UAE.
No
For example, I start using my iPhone or have used perfume.
Yes (e.g. smartphones) as long as they are accompanied by the original packaging when validating their export at the exit point. A perfume that has been opened however is not eligible for a refund.
The refund may only be claimed on the 4 boxes that are being exported.
No, as a minimum, the original or copy of the passport or GCC ID details are needed.
No, as the purchase invoice is required (the Tax Free Tag is attached to the purchase invoice).
Yes, a Tax Free Tag must be attached to each invoice to obtain a tax refund.
The preference (for better customer & merchant experience) is that the tourist presents their original passport / GCC ID at point of purchase. However, a clear copy would suffice of the passport / GCC ID number and tourist details. For validation at the point of exit, the original passport or GCC ID must be presented.
No
All taxable goods are eligible except for:
Goods that have been consumed, in full or in part, in the UAE;
Goods that are not accompanied by the overseas tourist at the time of leaving the UAE;
Motor vehicles, boats, and aircraft.
The tourist can consolidate up to 8 receipts on the same day of purchase from the same store group